Thank you for your purchase. If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or exchange. Below you will find details of our return policy.
Returns
All returns must be postmarked within thirty (30) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please place the item securely in its original packaging and mail your return to the following address:
Thobez.com
Attn: Returns
1-3 High Street
London, E13 0AD
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. Refunds will be issued to the original method of payment. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note: Items which show any sign of use or those with broken security seals will not be accepted for return.
Questions
If you have any questions concerning our return policy, please contact us at:
